nr | Item description | loading | α1 | α2 | ITC |
---|---|---|---|---|---|
 | Factor 1: Communication with ophthalmologist |  | 0.89 |  |  |
Q7 | Ophthalmologist treated me with respect | 0.88 | Â | 0.88 | 0.66 |
Q8 | Ophthalmologist listened carefully | 0.90 | Â | 0.87 | 0.73 |
Q9 | Ophthalmologist explained things clearly | 0.75 | Â | 0.88 | 0.67 |
Q10 | Ophthalmologist spent enough time | 0.85 | Â | 0.87 | 0.74 |
Q11 | Ophthalmologist went seriously into merits of my questions | 0.81 | Â | 0.87 | 0.78 |
Q12 | Ophthalmologist shared decision making | 0.68 | Â | 0.87 | 0.74 |
Q13 | Ophthalmologist took specific wishes into account | 0.68 | Â | 0.87 | 0.74 |
Q16 | Ophthalmologist talked about things that went wrong | 0.40 | Â | 0.91 | 0.49 |
 | Factor 2: Communication with nurses |  | 0.72 |  |  |
Q30 | Nurses treat me with respect | 0.84 | Â | 0.66 | 0.56 |
Q31 | Nurses listened carefully | 0.84 | Â | 0.59 | 0.63 |
Q32 | Nurses explained things clearly | 0.80 | Â | 0.62 | 0.56 |
Q38 | Information was adequately coordinated* | 0.41 | Â | 0.76 | 0.41 |
 | Factor 3: Communication about medication |  | 0.79 |  |  |
Q50 | Questions asked about allergic iodine | 0.91 | Â | 0.69 | 0.65 |
Q51 | Questions asked about allergic medication | 0.92 | Â | 0.58 | 0.74 |
Q52 | Clear information about side-effects medication | 0.61 | Â | 0.83 | 0.51 |
 | Factor 4: Rest items |  | 0.52 |  |  |
Q16 | Ophthalmologist talked about things that went wrong | 0.41 | Â | 0.43 | 0.33 |
Q38 | Information was adequately coordinated | 0.53 | Â | 0.36 | 0.44 |
Q39 | Care was adequately coordinated | 0.57 | Â | 0.36 | 0.40 |
Q63 | How often did insurers compensate for costs medication | 0.46 | Â | 0.61 | 0.12 |