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Table 1 Non-attendance rates for patients sent a SMS reminder and those not sent a SMS reminder

From: Effectiveness of mobile-phone short message service (SMS) reminders for ophthalmology outpatient appointments: Observational study

SMS appointment reminders No SMS appointment reminders Non-attendance rate reduction (%) with SMS reminders
TOTAL outpatient appointments Non-attendance appointment numbers (%) Cancellations by patients (%) TOTAL outpatient appointments Non-attendance appointment numbers (%) Cancellations by patients (%)  
447 50 (11.2) 60 (13.4) 9512 1720 (18.1) 1016 (10.7) 6.9
  1. N = 9959