Fig. 1

In-person and telehealth clinic encounters between March 15th and May 15th in 2019 and 2020. a In-person clinic encounters in 2019 and 2020. In 2019, 18 % of all in-person visits were retina encounters (n = 2,647) whereas in 2020 that proportion rose to 57 % (n = 1,015). b In-person and telemedicine encounters in 2020. In 2020, the retina service saw an increase in the proportion of telehealth visits relative to in-person encounters. Whereas in 2019 telehealth visits did not occur at all, during the peak pandemic period in Massachusetts, telehealth was being leveraged in over 50 % of all retina patient encounters on a weekly basis. Dashed vertical line represents the start of the Massachusetts stay-at-home order on March 16, 2020.